Subscription & Billing

Understanding Your Bill

View invoices and payment history

Keep track of your RiseWell payments.

Viewing Invoices

1. Profile > Subscription > Billing History

2. See list of all payments

3. Tap any to view/download invoice

Invoice Details

Each invoice shows:

  • Date of payment
  • Amount charged
  • Plan type
  • Payment method used
  • Invoice number

Email Receipts

After each payment:

  • Receipt sent to your email
  • Includes same details as in-app
  • Keep for your records

Billing Statements

For annual reports:

1. Profile > Subscription > Billing History

2. Tap "Generate Annual Statement"

3. PDF with all year's payments

Charges You Might See

  • Monthly subscription
  • Annual subscription
  • Plan upgrades (prorated)
  • Reactivation after pause

Questions About Charges

Don't recognize a charge? Contact support with the date and amount—we'll investigate.

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