Troubleshooting

Notifications Not Working on Android

Android-specific fixes

Android notification issues? Check these settings.

Device Settings

1. Settings > Apps > RiseWell > Notifications

2. Ensure notifications are enabled

3. Check individual notification channels

Battery Optimization

Android may block notifications to save battery:

1. Settings > Apps > RiseWell > Battery

2. Change to "Unrestricted" or "Not optimized"

Manufacturer-Specific Settings

Some brands (Samsung, Xiaomi, Huawei) have extra settings:

  • Samsung: Settings > Device Care > Battery > App power management
  • Xiaomi: Settings > Battery > App battery saver
  • Huawei: Settings > Battery > App launch

Ensure RiseWell can run in background.

Do Not Disturb

Check DND isn't blocking notifications:

1. Settings > Sound > Do Not Disturb

2. Add RiseWell as exception if using DND

In-App Settings

1. RiseWell > Profile > Notifications

2. Verify desired notifications are on

3. Check quiet hours

Clear App Data (Last Resort)

1. Settings > Apps > RiseWell > Storage

2. Clear Cache first

3. If needed, Clear Data (will require re-login)

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