App feeling sluggish? Here's how to improve performance.
Common Causes
- Too many downloaded sessions
- Low device storage
- Background apps competing
- Outdated app version
- Poor network connection
Speed Up Steps
Clear downloaded content
1. Profile > Downloads
2. Remove unused downloads
3. Keep only what you need offline
Update the app
Latest versions include performance improvements.
Free up device storage
Aim for at least 1GB free space.
Close background apps
Other apps consume memory and processing power.
Network Performance
If streaming is slow:
- Check WiFi signal strength
- Try a different network
- Download content for offline use
Device-Specific Tips
Older devices
- Reduce downloaded content
- Close other apps before using RiseWell
- Consider lighter-weight content
Newer devices
Should run smoothly. If not, try reinstalling.
When Nothing Helps
Some older devices struggle with modern apps. Contact support to report issues—helps us optimize.